STUDIO POLICY

All appointments require a non-refundable, non-transferable booking fee. This fee applies toward the remaining balance at the start of your session.

• Cancellation/Reschedule: Notify at least 48 hours in advance to avoid forfeiting the deposit.

• One-time rescheduling is allowed.
• After the first reschedule, full payment is required to hold the appointment.
• Deposits are valid for one month; appointments beyond this period require a new deposit.

• 48 hours notice is required.
• Last-minute cancellations or no-shows may result in forfeited deposits.
• A new deposit will be required to rebook.

• Arrive on time to respect other clients.
• 15-minute grace period allowed.
• Arrivals later than 15 minutes may require rescheduling and a new deposit. 

• Following pre- and post-care instructions is essential for optimal results.
• Approximately 50% of results depend on proper care.

Factors affecting results:

• Skin type
• Lifestyle & bone structure
• Blood type & age
• Sun exposure
• Medications
• Adherence to aftercare

Previous PMU work: Submit 3 clear photos to info@poutsandbrows.com for approval before booking.

Photo guidelines:

• Makeup-free, no filters
• Natural light (facing a window)
• Clear, focused image

• Permanent makeup typically requires two sessions.
• Second session ensures optimal retention and allows adjustments.
• Should be scheduled within 6–8 weeks of initial procedure.

Important:

• Booking at the end of the first session is recommended to guarantee availability.
• Touch-ups after 8 weeks may incur an additional fee.
• Only one reschedule per touch-up if space allows.
• Medical forms must be completed before each appointment; incomplete forms may extend session time.

• Clients prone to cold sores should take antiviral medication (e.g., Valtrex) 1–2 days before.
• Active cold sores or recent outbreaks may compromise pigment retention and safety.
• The artist may reschedule for optimal results.

• Clients cannot be on antibiotics at the time of appointment.
• All medications must be disclosed on the medical form.

• All services are final, no refunds.
• Aftercare kits are provided; following instructions is the client’s responsibility.
• No additional guests or children to maintain a calm environment.
• Minimal talking is preferred during procedures.
• Studio reserves the right to refuse service at any time.

Note: Natural asymmetry may occur due to bone structure or other factors; permanent makeup enhances but cannot guarantee perfect symmetry.

Permanent makeup is not recommended for:

• Pregnant or nursing individuals
• Anyone under 18
• History of keloids or hypertrophic scarring
• Post-inflammatory hypo-pigmentation (patch test required)
• Diabetic, anemic, or blood-deficient clients (consult doctor)
• Chemotherapy patients (doctor consent required)
• Viral infections, hepatitis, HIV, or other immune-compromising conditions
• Pacemaker or major heart conditions
• Organ transplant recipients
• Skin conditions near treatment area (eczema, rashes, sunburn, acne, psoriasis)
• Allergies to numbing agents
• Accutane within the past year
• Chemical peel within 4 weeks
• Botox/fillers within 4 weeks
• Uncontrolled high blood pressure or poor general health
• current use of antibiotics 

Doctor’s note may be required for certain conditions.

Proper preparation is essential for long-lasting, beautiful results. Please follow these instructions carefully:

1. Health & Medications

• Do not take antibiotics at the time of your appointment.
• Avoid aspirin, fish oil, vitamin E, ibuprofen for 72 hours before your procedure. (Tylenol is okay.)
• If prone to cold sores, take antiviral medication (e.g., Valtrex) 1–2 days before your lip procedure.
• Disclose all medications on your medical form.

2. Alcohol & Stimulants

• Avoid alcohol, caffeine, energy drinks, and tea for 48 hours prior to your appointment. These can increase bleeding and affect pigment retention.  

3. Skin Care & Treatments

• Avoid chemical peels, glycolic acids, Retin-A, or other exfoliating treatments for 4 weeks prior.
• Avoid alpha hydroxy acid (AHA) products near the treatment area for 2 weeks before and 2 weeks after.
• No microdermabrasion near brows or lips 4 weeks prior.
• Exfoliate lips 1-2 days before your lip blush service.

4. Sun & Tanning

• Avoid direct sun exposure, tanning beds, or spray tans for at least 2 weeks prior to your procedure.

5. Botox, Fillers & Brow Treatments 

• Avoid Botox or fillers in the treatment area for 4 weeks prior.
• No brow waxing or tinting within 1 week; brows will be shaped during your session.

6. General Health

• Ensure you are well-rested, hydrated, and healthy.
• Avoid appointments if you are sick, have a fever, or an active infection.

7. On the Day of Appointment

• Arrive with a clean face, free of makeup or skincare products (ONLY in the area being treated)
• Wear comfortable clothing and plan to relax—procedures can take 2–4 hours depending on service.

Failure to follow pre-care instructions may result in excessive bleeding, poor pigment retention, and rescheduling, which could affect results and incur additional fees.